Return & Refund Policy

Return & Refund Policy

We want you to be happy with your purchase. This policy explains when and how you can return an item and receive a refund or replacement.

Return window

You may request a return within 7 days of delivery for most products. Some categories — such as perishable foods, innerwear, and custom or made-to-order items — cannot be returned unless they arrive damaged or defective.

Conditions for return

• The item must be unused, in its original condition, with all tags, packaging and accessories.
• Proof of purchase (order number) is required.
• For a damaged, defective or wrong item, please share photos within 48 hours of delivery.

How to request a return

Log in to your account and raise a return request from your order, or email info@findinbihar.com with your order number and reason. Our team or the seller will arrange a pickup or share return instructions.

Refunds

• Once the returned item is received and inspected, an approved refund is issued to your original payment method within 5–7 business days.
• Prepaid orders are refunded to the source account / UPI. Cash-on-delivery orders are refunded to your bank account or as store credit.
• Shipping charges are non-refundable unless the return is due to our or the seller’s error.

Cancellations

You can cancel an order free of charge any time before it is dispatched. After dispatch, please use the return process above.

Contact

Find In Bihar
Khagaul, Danapur, Patna, Bihar, India
Email: info@findinbihar.com
Phone: +91 7677331017
Support hours: 10:00 AM – 7:00 PM (Mon–Sat)